SAVE 10-25% WHEN YOU BUY DIRECT!!

FREE 3-5 DAY SHIPPING WITHIN THE U.S.!!

FREE 3-5 DAY SHIPPING ON ALL ORDERS WITHIN THE U.S!!

FREE 3-5 DAY SHIPPING ON ALL ORDERS WITHIN THE U.S!!

TITM Fire Pit Log Stands: Contact Us

PHONE:1(701)426-6932

Ike@titmoutdoorproducts.com

TITM Outdoor Products
2905 North Schaan Drive,
Lincoln, ND 58504
Thanks You!!! We will get back to you on your question
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IKE@TITMOUTDOORPRODUCTS.COM

PHONE:1(701)426-6932

TITM Outdoor Products
2905 North Schaan Drive,
Lincoln, ND 58504
Thanks You!!! We will get back to you on your question
This field is required
This field is required
This field is required

PHONE:1(701)426-6932

Ike@titmoutdoorproducts.com

TITM Outdoor Products
2905 North Schaan Drive,
Lincoln, ND 58504
Thanks You!!! We will get back to you on your question
This field is required
This field is required
This field is required
Ike@titmoutdoorproducts.com

Phone: 1(701)426-6932

TITM Outdoor Products
2905 North Schaan Drive,
Lincoln, ND 58504
Thanks You!!! We will get back to you on your question
This field is required
This field is required
This field is required

PHONE:1(701)426-6932

Ike@titmoutdoorproducts.com

TITM Outdoor Products
2905 North Schaan Drive,
Lincoln, ND 58504
Thanks You!!! We will get back to you on your question
This field is required
This field is required
This field is required

PHONE:1(701)426-6932

Ike@titmoutdoorproducts.com

TITM Outdoor Products
2905 North Schaan Drive,
Lincoln, ND 58504
Thanks You!!! We will get back to you on your question
This field is required
This field is required
This field is required


FREE SHIPPING ON ALL ORDERS WITHIN THE U.S.

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Return Process
  •  
  • To return an item, please email customer service at Ike@titmoutdoorproducts.com to obtain a Return Merchandise Authorization (RMA) number.

  • After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

  •  
TITM Outdoor Products, LLC
2380 Shasta Way Unit E  
SIMI Valley , CA 93065 United States  
 

Please note, buyer will be responsible for all return shipping charges and any damages caused during the return shipment. We strongly recommend that you package the returned products the exact same way they were sent and use a trackable method to mail your return. 

  • All returns must be postmarked within thirty (30) days of the purchase date.

  • All returned items must be in new and unused condition, with all original tags and labels attached.

  • All returns will have a 15% restocking fee

  • All return shipping costs will be at expense of the buyer

  • Buyer will not be refunded the shipping cost of the original shipment to their requested address

 

REFUND PROCESS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.